Gaming is a source of enjoyment, not a burden. l98 believes every player deserves a safe, controlled, and enjoyable experience. Our responsible gaming tools and guidelines are here to help you make the right decisions.
Responsible gaming means treating gaming as a form of entertainment — not a way to make money. At l98, we want you to play with full awareness and within your means.
Every player has their own gaming habits. Some play once a week for fun, others spend a bit more time. The heart of responsible gaming is simple — know your limits and stick to them.
L98 recognizes that gaming addiction is a serious issue and that we have an active role to play in preventing it. That's why we've built multiple responsible gaming tools into our platform to help you stay in control of your gaming.
Keep in Mind: Gaming is for entertainment only. Avoid chasing losses with bigger bets or borrowing money to play.
These indicators are the core pillars of l98's Responsible Gaming program.
L98 offers a range of effective tools to help you build healthy gaming habits
Set a maximum daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately.
Set a daily limit on how long you play. When your time is up, the system will automatically remind you to take a break.
Take a voluntary break lasting anywhere from 24 hours to 30 days. You will not be able to log in to your account during this time.
Set a maximum amount you're willing to lose within a given period. Once you reach that limit, gaming is automatically restricted.
If gaming addiction feels like it's becoming a serious problem, you can request permanent account closure.
Opt out of all promotional notifications at any time. You won't receive bonus offers or marketing messages.
Gaming addiction doesn't always appear overnight — it develops gradually. If you notice any of the following signs in yourself or someone close to you, take them seriously and seek help.
If you notice any of these signs in yourself, contact the l98 support team right away or seek professional help.
Decide how much you're willing to spend before you start playing. Not a single BDT beyond that budget — that's the first rule of responsible gaming.
Decide in advance how long you'll game each day. Set an alarm and stop when time's up.
Chasing losses by placing more bets to recover lost money is the most dangerous habit you can develop. End your session when you're down.
Take at least a 10-minute break every hour. Stand up, walk around, drink some water — it keeps your mind fresh.
Let a family member know that you play. Transparency is your strongest defense against addiction.
Set up your gaming limits and protections in just a few simple steps
Log in to your l98 account and go to your profile settings.
Look for the "Responsible Gaming" option in your settings.
Set and save your preferred limits — deposits, time, or losses.
Review your gaming history and spending at least once a month.
L98 is more than just a gaming platform — we are a responsible community. Our goal is to create an environment where every player can enjoy gaming safely, mindfully, and in control.
We follow international responsible gaming standards and continually work to make our platform safer. Our customer support team is always ready to help — whether you're dealing with a gaming concern or need personal assistance.
If you ever feel that gaming is having a negative impact on your life, don't wait — reach out to us. We won't judge you; we're here to help.
You're not alone — reach out to us for support
Talk to our support team directly, 24 hours a day, 7 days a week.
Email us at [email protected]. We'll get back to you within 24 hours.
If you want to take a break, you can request a temporary or permanent account suspension at any time.
We can connect you with a professional counselor specializing in gaming addiction.
If you or someone close to you is facing serious problems due to gaming addiction — financial difficulties, family conflicts, or mental stress — contact l98 via Live Chat right away. We'll guide you to the right support.
Frequently Asked Questions about Responsible Gaming
Use our responsible gaming tools to enjoy a safe and enjoyable gaming experience. Join today and set your own limits.